Headwater Sage Privacy Policy

Effective Date: 2/5/2025
Last Updated: 5/29/2025

This Privacy Policy explains how Headwater Sage (“we,” “our,” or “us”) collects, uses, shares, and protects the personal information of users (“you”) who access our website, mobile app and/or digital learning platform (the “App”). Your privacy is important to us. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide:

  • Name, email address, phone number (when registering or contacting us)

  • Course preferences and selected class participation

  • Feedback or survey responses you choose to submit

b. Usage Data:

  • Device type and OS version

  • IP address and app usage patterns

  • Scroll progress, course completions, and interaction history

c. Wellness Data (Optional):

If you engage with mental health features (e.g., journaling prompts, mood check-ins, or breathwork tracking), those inputs may be stored to support your experience. We do not collect or store sensitive health information unless voluntarily submitted.

2. How We Use Your Information

We use your data to:

  • Deliver personalized course content and track your progress

  • Improve app functionality, usability, and course relevance

  • Respond to inquiries or support requests

  • Communicate with you about upcoming classes, events, or app updates

  • Analyze trends to better serve our users and mission

We do not sell, rent, or trade your personal data.

3. How We Share Information

We may share your information:

  • With third-party service providers who help operate the App (e.g., analytics or hosting platforms), under strict confidentiality

  • If required by law, subpoena, or legal process

  • With your explicit permission, such as when submitting testimonials or joining group programs

4. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access. While no method of storage is 100% secure, we are committed to maintaining a safe and supportive environment.

5. Children’s Privacy

The App is not intended for users under the age of 13. We do not knowingly collect or solicit personal information from children.

6. Your Choices and Rights

You may:

  • Update or correct your personal information at any time

  • Request deletion of your data by contacting us at [Insert Email]

  • Opt out of non-essential communications

7. Third-Party Links and Tools

Some courses may link to third-party websites, resources, or embedded tools. We are not responsible for the privacy practices of those third parties. Please review their policies independently.

8. Changes to This Policy

We may update this Privacy Policy occasionally. You will be notified of significant changes via the App or by email. Continued use of the App after changes constitutes acceptance.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out:

Headwater Sage
S2720 County Road V, Reedsburg, WI 53959, office@headwatersage.com, www.headwatersage.com